Why We Created This Loyalty Program

At Derma MD, we’ve always valued our loyal customers and their trust in our skincare. At the end of 2024, we made the decision to stop offering frequent, large sales. The reason? Our monthly 50% off sales were not sustainable—they hurt our wholesale buyers and positioned us as a discount brand, which is not aligned with the quality of our formulations.

However, we also understand that many of our long-time customers have become accustomed to these savings. After years of paying 50% less, it can be difficult to transition to full-price purchases. We don’t want to lose the customers who have supported us for so long, and we recognize the need for a solution that rewards loyalty while maintaining our brand integrity.

How This Loyalty Program Works

To continue providing value to our most dedicated customers, we are offering an exclusive 50% off discount code—but only for those who place an order every 90 days. This is our way of giving back to those who remain committed to our products while ensuring that we attract new customers who recognize our value at full price.

New customers will only receive a one-time 25% off on their first order—there will be no access to the 50% discount unless they become part of our loyalty program. There will be no ongoing public discounts or sales outside of our end-of-year promotions.

No Subscriptions – Just Flexibility!

We know that skincare routines are personal, and you may not always need the same product every 90 days. That’s why this is not a subscription program—you don’t have to worry about automatic charges or receiving products you don’t need. Instead, you have the flexibility to choose what works for you each time you order, while still enjoying your exclusive savings.

Additionally, to make this program even more rewarding, all loyalty members will receive free shipping (via USPS Ground Advantage, 3-5 business days) when using their exclusive discount code.

This change allows us to maintain the high-quality reputation of Derma MD, protect our wholesale partners, and continue offering an incredible deal to the customers who have supported us the longest.

Thank you for being part of the Derma MD family!